BACK ISSUES: Select One: View All --------- | -- 2002 -- | April | -- 2001 -- | Oct/Nov Aug/Sept June/July April/May March Jan/Feb | -- 2000 -- | December Oct/Nov September July/August June May April March February January | -- 1999 -- | December November October September July/August June May April March February January | -- 1998 -- | December November October September July/August June May April March February January | -- 1997 -- | December November

Volume 2 Issue 2February 1998

If you experience problems with connecting your PictureTel Venue 2000 Model 50 system, there are several steps you can take to diagnose the problem:

Self Test

• 1. Run a full self test on your system by selecting the “Set-up” button on the keypad and choosing #4.
• Then choose #1 “Run Self Test”, and
• Then choose #1 “Run Full Self Test”
• 2. Be sure that the three ISDN modems are plugged in, and note if any of them have a blinking light. If they do, try rebooting the system, and see if the green lights stay on.

If the system checks out OK but you still have problems:

Call PacBell (1-800-341-5555) or your local ISDN supplier to check out your ISDN lines (not PictureTel). If PacBell cannot fix the problem they will direct you to contact PictureTel. Remember also that you have three ISDN lines; even if one or two lines are down you can make a manual call at a lower speed.