BACK ISSUES: Select One: View All --------- | -- 2002 -- | April | -- 2001 -- | Oct/Nov Aug/Sept June/July April/May March Jan/Feb | -- 2000 -- | December Oct/Nov September July/August June May April March February January | -- 1999 -- | December November October September July/August June May April March February January | -- 1998 -- | December November October September July/August June May April March February January | -- 1997 -- | December November

Volume 2 Issue 10November 1998

How Do You Start Training Staff to Use Videoconferencing?

Mary Shraeder Lasica,
Education Advocate, Pacific Bell

Videoconferencing is now available at all most every community college in the state of California. This valuable resource can:

• allow your students access to instructors and specialists in many locations
• offer your staff opportunities for training not available at all campuses
• give staff the ability to attend meetings and cut traveling time and expense

If you would like your campus staff to receive a free four-hour session on the "Fundamentals of Videoconferencing," Pacific Bell has a team of Education Advocates located throughout the state that can help. Call now to schedule a session for January 1999

Northern California
Mary Schrader Lasica
916-972-4362
lasica@pacbell.net

San Francisco Bay Area
Linda Uhrenholt
925-824-9064
lindau@tdl.com

Los Angeles / Riverside/ San Bernadino
Beth Bustamante
213-975-2217
bethi@pacbell.net

San Diego / Orange
Tom Holland
619-237-3978
holland@adnc.com

---

Common Questions:
The first step to using videoconferencing is to learn the basics of the technology. Below are some common questions regarding video-conferencing, along with a resource to assist in answering those questions.

How does videoconferencing work?
http://www.kn.pacbell.com/wired/vidconf/description.html#what

How do you place a call?
Contact your campus videoconference support staff. Different campuses may follow different procedures.

How do you receive a call?
Most videoconferencing systems are left on throughout the day, and are configured to answer a call automatically. Contact your campus videoconference support staff to see if your system is configured in this manner.

Can I connect to more than one location?
http://www.kn.pacbell.com/wired/vidconf/multipoint.html#what

What are some of the features of the system I should know about?
http://www.kn.pacbell.com/wired/vidconf/ equipment.html

How do I find other people with videoconferencing? http://www.kn.pacbell.com/wired/vidconf/ directory.html
http://www.ccco.edu/esed

How could I use this for Distance Learning? http://www.kn.pacbell.com/wired/vidconf/ classroom.html

How would I use this for meetings?
The next issue of TIPS will feature an article titled, "Effective Meetings Using Videoconferencing."